Your privacy is our highest priority. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your personal information. Please go through our privacy practices and let us know if you have any questions. If you object to your Information being transferred or used in this way, please do not use this website. Website Information submitted may be made available to Risbay partners who can in turn use it for verification purposes.

MANDATORY DECLARATION
By visiting Risbay.co.nz, you are accepting the practices described in this Privacy Policy. You hereby declare that you have provided all necessary Legal Delivery Details for the shipment of the product to the destination specified by you in the Order.

Disclaimer Of Warranties And Liability
This website, all the materials and products and services, included on or otherwise made available to you through this site are provided on Risbay.co.nz on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing.

Without prejudice to the forgoing paragraph, Risbay does not warrant that:

This website will be constantly available, or available at all; or
The information on this website is complete, true, accurate or non-misleading.
Risbay will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, Risbay.co.nz website.

Risbay does not warrant that this site; information, content, materials, product or services included on or otherwise made available to you through Risbay.co.nz website; their servers; or electronic communication sent from Risbay.co.nz are free of viruses or other harmful components

Nothing on Risbay.co.nz constitutes, or is meant to constitute, advice of any kind.

All the products sold on Risbay.co.nz are governed by the laws of New Zealand and if Risbay is unable to deliver such products due to implications of the laws, Risbay will return or will give credit for the amount received by Risbay from the sale of such product, which could not be delivered to you.

You will be required to enter a valid phone number while placing an order on Risbay.co.nz. By registering your phone number with us, you consent to be contacted by Risbay or Risbay Partners via phone calls and / or SMS notifications, in case of any order or shipment or delivery related updates. Risbay will not use your personal information to initiate any promotional phone calls or SMS’.

Overview:

1. How Personal Information about Customers is used?

User data may be shared with Risbay providers to improve order processing and customer service. It may also be used both for marketing research purposes and customer relation management.

What is done with your personal information?
User data collected helps us to personalize our website according to each user wishes and preferences. Offering you the most spontaneous and friendly surfing experience is our priority. Data collected are for statistical purposes only and help us to:
– Process orders
– Deliver products and services
– Process payments and communicate with you about your orders, products, services and promotional offers
– Keep and update our database and your accounts with us
– Propose a unique and targeted navigation experience
– Prevent and detect fraud and abuse on our website

By completing an order or signing up, you agree to receive

• Emails associated with finalizing your order, which may contain relevant offers from third parties.
• Emails asking you to review Risbay and your purchase.
• Promotional emails, SMS and push notifications from Risbay.

You may unsubscribe from promotional emails via a link provided in each mail. If you would like to remove your personal information from our database, simply use the ‘Delete Account‘ button from your account dashboard.

2. What about Cookies?
Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features to make your navigation experience unique and targeted.

The acceptance of cookies is not a requirement for visiting the Site. However, the ‘cart’ functionality on the Site and ordering is only possible with the activation of cookies. Cookies identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer’s hard drive. Cookies save you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses.

3. What is the accuracy of the Personal Data provided to Risbay?
You declare and guarantee that you are the owner or have the necessary rights on the content that You transmit to Us; that at the date of its transmission

The content is exact and true
The use of the content does not contravene any of our policies and will not be damaging to any third party (i.e. that the content is not defamatory)
.
4. How Secure is Information about Me?
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL), which encrypts information you input.

5. Examples of Information Collected:
Information you give us: You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through Risbay or one of our third-party sellers; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us) or Your Profile; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in Your Profile ; and financial information, including Social Security and driver’s license numbers.

Automatic information: Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features like Top Sellers ; the full Uniform Resource Locator (URL), including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our number. We may also use browser data such as cookies, or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

Mobile: Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device’s settings menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer.

Information from other sources: Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features.

6. What are your rights?
If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.

Thank you for Choosing Risbay